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Keeping Things in Order
It's not just about your life, but your stuff too ...
You and your loved ones may be at risk at any time
It's not just your credit report where criminals might use your name
In your home, you have important documents and other assets to safeguard
You need robots!
Looking out for you online and monitoring all 3 credit bureaus
Watching over court records and sex offender registries nationwide
Storing your records securely and out of harm's way
ROYAL Protection benefits include ...
A safety net of specialists working for you 24/7 if your identity is compromised
Monitoring of black-market websites, 3 credit bureaus and public records
Secure, online storage of key documents and communications
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EZShield Identity Restoration
EZShield Identity Restoration
SM
HIGHLIGHTS
Restoration Activities and Expert Advice
Reimbursement of Certain Restoration Expenses
EZShield Promise
Restoration for Individuals, Families and Businesses
DESCRIPTION OF SERVICE
If during the Term Customer suffers an Identity Theft Event, EZShield shall assign to Customer a Restoration Specialist who will provide directly to Customer timely expert advice regarding the best procedures and documents for responding to the Identity Theft Event. In addition, upon Customer reporting the Identity Theft Event to local law enforcement authorities and EZShield and upon delivering the required authorization documents to EZShield, EZShield will, subject to the terms and limitations stated below, provide the following Restoration Activities (such expert advice and Restoration Activities collectively called the "Service"):
Restoration Activities:
Notify the three national credit bureaus (Equifax, Experian and TransUnion) to place a fraud alert on Customer's credit reports, and review such reports to identify evidence of the Identity Theft Event.
Contact banks, credit card companies and merchants as directed by Customer to freeze or close any business accounts compromised by or resulting from the Identity Theft Event.
Contact the Federal Trade Commission and file a complaint to report the Identity Theft Event.
Otherwise coordinate with credit bureaus, banks, credit card companies, government agencies, and/or merchants as suggested by the Federal Trade Commission in its February 2006 publication entitled Take Charge: Fighting Back Against Identity Theft.
Pay for nominal Restoration Expenses incurred in connection with providing the Service.
EZShield will continue engaging in Restoration Activities on behalf of Customer either until the records identifying the fraudulent transactions associated with the Identity Theft Event are corrected or until EZShield reasonably determines that further efforts to revise such records would not be successful:
EZShield
Promise:
To extend protection of the Customer's Protected Identity Elements past completion of a Restoration case, EZShield will make certain other preventative and complementary services available to Customer, free of charge in accordance with the terms of the "EZShield Promise".
SERVICE LEVEL DEFINITIONS
Individual Restoration:
Limited to individuals properly registered as a Customer
Family Restoration:
Service is extended to "Affiliated Persons"
Business Restoration:
Limited to businesses properly registered as a Customer.
Affiliated Person Extension:
Upon request of an extension of the Service and payment of the applicable Service extension fee, EZShield will provide the Service for Customer's qualified "Affiliated Persons" if:
During the Term the Affiliated Person is the victim of an Identity Theft Event the Affiliated Person submits the required documentation to EZShield and cooperates in the delivery of the Service as reasonably requested by EZShield
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Terms and Conditions and Privacy Policy, all of which are available at
www.ezshield.com
.
OTHER LEGAL TERMS
Limitations:
There is no guarantee EZShield will be successful in assisting Customer to revise Customer's credit reports to address any incident or situation not related to the Identity Theft Event.
The Service does not include any effort to improve Customer's credit score or history for any items or incidents not related to the Identity Theft Event or any reimbursement whatsoever for any financial losses by Customer.
The Service is expressly limited to the services stated in this Service Description for cases of an Identity Theft Event for which Customer has submitted to EZShield all requested documentation.
The Service does NOT apply to any acts of copyright, trademark, service mark, patent or other intellectual property infringement/dilution or to any other events not expressly defined herein as an Identity Theft Event.
EZShield will NOT provide as part of the Service any investigation regarding the scope or damages of any Identity Theft Event.
EZShield will NOT as part of the Service file any civil or criminal complaints or pleadings on behalf of Customer.
EZShield will NOT reimburse Customer for any financial losses whatsoever.
There is no guarantee EZShield will be successful in assisting Customer to resolving the Identity Theft Event to Customer's satisfaction.
EZShield's ability to perform the Service requires Customer's co-operation.
EZShield reserves the right to refuse or terminate the Service if it determines that Customer or its representatives are committing fraud or other illegal acts, making untrue statements, or failing to fully co-operate with its efforts to restore credit records.
EZShield will not provide the Service if it discovers that Customer or its authorized representatives knew or had reason to know of any applicable Identity Theft Event at the time Customer registered for the Service.
The Service is available only to adult individuals residing in the United States and its territories and to companies domiciled in such jurisdictions.
The Service does not include credit counseling or any other service not expressly stated herein.
The following potential Identity Theft Events are NOT covered by the Service:
any Identity Theft Event for which Customer is unwilling to prosecute the person who caused Customer to suffer the fraud or its consequences;
any dishonest, criminal, malicious, or fraudulent act in which Customer participated and
any pre-existing stolen identity event based on information on for which Customer had or should have had knowledge prior to registering for the Service.
Due to the higher incidence of fraud against companies and the greater effort to restore for companies, subscriptions for companies registering for the Service may cost more than subscriptions for individuals.
EZShield Business Identity Restoration
EZShield Business Identity Restoration
SM
HIGHLIGHTS
Restoration Activities and Expert Advice
Reimbursement of Certain Restoration Expenses
EZShield Promise
Restoration for Individuals, Families and Businesses
DESCRIPTION OF SERVICE
If during the Term Customer suffers an Identity Theft Event, EZShield shall assign to Customer a Restoration Specialist who will provide directly to Customer timely expert advice regarding the best procedures and documents for responding to the Identity Theft Event. In addition, upon Customer reporting the Identity Theft Event to local law enforcement authorities and EZShield and upon delivering the required authorization documents to EZShield, EZShield will, subject to the terms and limitations stated below, provide the following Restoration Activities (such expert advice and Restoration Activities collectively called the "Service"):
Restoration Activities:
Notify the three national credit bureaus (Equifax, Experian and TransUnion) to place a fraud alert on Customer's credit reports, and review such reports to identify evidence of the Identity Theft Event.
Contact banks, credit card companies and merchants as directed by Customer to freeze or close any business accounts compromised by or resulting from the Identity Theft Event.
Contact the Federal Trade Commission and file a complaint to report the Identity Theft Event.
Otherwise coordinate with credit bureaus, banks, credit card companies, government agencies, and/or merchants as suggested by the Federal Trade Commission in its February 2006 publication entitled Take Charge: Fighting Back Against Identity Theft.
Pay for nominal Restoration Expenses incurred in connection with providing the Service.
EZShield will continue engaging in Restoration Activities on behalf of Customer either until the records identifying the fraudulent transactions associated with the Identity Theft Event are corrected or until EZShield reasonably determines that further efforts to revise such records would not be successful:
EZShield
Promise:
To extend protection of the Customer's Protected Identity Elements past completion of a Restoration case, EZShield will make certain other preventative and complementary services available to Customer, free of charge in accordance with the terms of the "EZShield Promise".
SERVICE LEVEL DEFINITIONS
Individual Restoration:
Limited to individuals properly registered as a Customer
Family Restoration:
Service is extended to "Affiliated Persons"
Business Restoration:
Limited to businesses properly registered as a Customer.
Affiliated Person Extension:
Upon request of an extension of the Service and payment of the applicable Service extension fee, EZShield will provide the Service for Customer's qualified "Affiliated Persons" if:
During the Term the Affiliated Person is the victim of an Identity Theft Event the Affiliated Person submits the required documentation to EZShield and cooperates in the delivery of the Service as reasonably requested by EZShield
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Terms and Conditions and Privacy Policy, all of which are available at
www.ezshield.com
.
OTHER LEGAL TERMS
Limitations:
There is no guarantee EZShield will be successful in assisting Customer to revise Customer's credit reports to address any incident or situation not related to the Identity Theft Event.
The Service does not include any effort to improve Customer's credit score or history for any items or incidents not related to the Identity Theft Event or any reimbursement whatsoever for any financial losses by Customer.
The Service is expressly limited to the services stated in this Service Description for cases of an Identity Theft Event for which Customer has submitted to EZShield all requested documentation.
The Service does NOT apply to any acts of copyright, trademark, service mark, patent or other intellectual property infringement/dilution or to any other events not expressly defined herein as an Identity Theft Event.
EZShield will NOT provide as part of the Service any investigation regarding the scope or damages of any Identity Theft Event.
EZShield will NOT as part of the Service file any civil or criminal complaints or pleadings on behalf of Customer.
EZShield will NOT reimburse Customer for any financial losses whatsoever.
There is no guarantee EZShield will be successful in assisting Customer to resolving the Identity Theft Event to Customer's satisfaction.
EZShield's ability to perform the Service requires Customer's co-operation.
EZShield reserves the right to refuse or terminate the Service if it determines that Customer or its representatives are committing fraud or other illegal acts, making untrue statements, or failing to fully co-operate with its efforts to restore credit records.
EZShield will not provide the Service if it discovers that Customer or its authorized representatives knew or had reason to know of any applicable Identity Theft Event at the time Customer registered for the Service.
The Service is available only to adult individuals residing in the United States and its territories and to companies domiciled in such jurisdictions.
The Service does not include credit counseling or any other service not expressly stated herein.
The following potential Identity Theft Events are NOT covered by the Service:
any Identity Theft Event for which Customer is unwilling to prosecute the person who caused Customer to suffer the fraud or its consequences;
any dishonest, criminal, malicious, or fraudulent act in which Customer participated and
any pre-existing stolen identity event based on information on for which Customer had or should have had knowledge prior to registering for the Service.
Due to the higher incidence of fraud against companies and the greater effort to restore for companies, subscriptions for companies registering for the Service may cost more than subscriptions for individuals.
EZShield Internet Monitoring
EZShield Internet Monitoring
SM
HIGHLIGHTS
Continuous access to an online dashboard
"CyberScan" searches of certain data and records available on the Internet to identify any known risks involving Customer's Protected Identity Elements
Identity Theft Protection Tips (Preventative Measures)
Notification Services
DESCRIPTION OF SERVICE
In performing and displaying the Identity Theft Protection service ("Service"), EZShield will securely review and store Customer's following Protected Identity Elements:
Protected Identity Elements
1 individual name
1 street address
2 e-mail addresses
3 telephone numbers
1 Social Security Number
5 bank account or credit card numbers
CyberScan:
is an ongoing customized search of hundreds of thousands of identity elements available on the Internet to determine if any of the Protected Identity Elements are identified as compromised data.
Identity Theft Protection Tips:
provides best-of-industry tips to protect individuals and businesses against the many forms of identity theft, as well as links to free identity theft prevention and education resources.
Identity Theft Risk Notifications:
provides timely e-mail notifications of discovered activities and data suggesting that an Identity Theft Event may have occurred.
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Privacy Policy and Terms and Conditions of Use, all of which are available at
www.ezshield.com
.
EZShield Credit Monitoring
EZShield Credit Monitoring
SM
HIGHLIGHTS
Continuous access to an online dashboard
Credit Report Monitoring (1 or 3 bureau)
Pay Day Loan Monitoring
Identity Theft Protection Tips (Preventative Measures)
Notification Services
DESCRIPTION OF SERVICE
Monitoring:
As part of the Service, EZShield will monitor activity associated with Customer's Identity and make available to Customer the following search results, which may indicate identity theft or misrepresentation:
1-Bureau Credit Report Monitoring:
provides alerts for any activity in the Experian credit file that relate to Customer's Identity.
3-Bureau Credit Report Monitoring:
provides consolidated alerts for any activity from any of the three credit bureaus, allowing the Customer to validate that credit related activity was in fact their own activity. Offered as an alternate to 1-Bureau Credit Report Monitoring; additional fees may apply.
Pay Day Loan Monitoring:
provides alerts for any activity in Pay Day loan vendor records that relate to Customer's Identity.
Identity Theft Protection Tips:
provides best-of-industry tips to protect individuals and businesses against the many forms of identity theft, as well as links to free identity theft prevention and education resources.
Identity Theft Risk Notifications:
provides timely e-mail notifications of discovered activities and data suggesting that an Identity Theft Event may have occurred.
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Privacy Policy and Terms and Conditions of Use, all of which are available at
www.ezshield.com
.
EZShield Public Records Monitoring
EZShield Public Records Monitoring
SM
HIGHLIGHTS
Continuous access to an online dashboard
USPS Change of Address Monitoring
Court Record Monitoring
Sex Offender Registry Monitoring
Identity Theft Protection Tips (Preventative Measures)
Notification Services
DESCRIPTION OF SERVICE
Monitoring:
As part of the Service, EZShield will monitor activity associated with Customer's Identity and make available to Customer the following search results, which may indicate identity theft or misrepresentation:
USPS Change of Address Monitoring:
provides alerts for any activity in the US Postal Service Change of Address system.
Court Records Monitoring:
provides alerts for activity detected in criminal records from 46 States, 200+ Counties and other jurisdictions totaling more than 500 aggregated sources.
Sex Offender Registry Monitoring:
provides alerts for activity detected in an aggregated database of state Sex Offender Registries.
Identity Theft Protection Tips:
provides best-of-industry tips to protect individuals and businesses against the many forms of identity theft, as well as links to free identity theft prevention and education resources.
Identity Theft Risk Notifications:
provides timely e-mail notifications of discovered activities and data suggesting that an Identity Theft Event may have occurred.
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Privacy Policy and Terms and Conditions of Use, all of which are available at
www.ezshield.com
.
EZShield Name & Address Monitoring
EZShield Names & Addresses Monitoring
SM
HIGHLIGHTS
Continuous access to an online dashboard
Customized Names and Aliases List
Customized Known Addresses List
Identity Theft Protection Tips (Preventative Measures)
Notification Services
DESCRIPTION OF SERVICE
Monitoring:
As part of the Service, EZShield will monitor activity associated with Customer's Identity and make available to Customer the following search results, which may indicate identity theft or misrepresentation:
Names and Aliases List:
identifies the different names associated with Customer's Protected Identity Elements in the credit header file.
Known Addresses List:
identifies the different street addresses associated with Customer's Protected Identity Elements in the credit header file.
Identity Theft Protection Tips:
provides best-of-industry tips to protect individuals and businesses against the many forms of identity theft, as well as links to free identity theft prevention and education resources.
Identity Theft Risk Notifications:
provides timely e-mail notifications of discovered activities and data suggesting that an Identity Theft Event may have occurred.
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Privacy Policy and Terms and Conditions of Use, all of which are available at
www.ezshield.com
.
EZShield Restoration Insurance
EZShield Restoration Insurance
SM
HIGHLIGHTS
Reimbursement for Identity Theft Expenses
Coverage up to a total of $25,000
Lost wages coverage of up to $500 per week (maximum of 4 weeks)
DESCRIPTION OF SERVICE
Reimbursement for Identity Theft Expenses noted below, incurred as a result of an Identity Theft incident that occurs or was first known during the Coverage Period.
Coverage Period means the period starting on the date Customer is enrolled as a member for this Service and continuing for one (1) year.
Identity Theft, as the term is solely used for this Service, means the use of Customer's name, address, Social Security number, bank or credit card account number, or other identifying information without Customer's knowledge to commit fraud or other crimes.
Identity Theft Expenses mean the following:
Legal Expenses: Reasonable and necessary attorney fees or court costs associated with defending any suit brought against You by merchants, financial institutions or other credit grantors, or their collection agencies, or the removal of any criminal or civil judgment wrongly entered against You as a result of Identity Theft;
Lost Wages: Actual U.S. wages or salary lost as a direct result of time off work report or address the effects of Identity Theft;
Miscellaneous: Loan applications fees, long distance telephone costs, mailing and postage costs, and costs of having affidavits or other documents notarized as a result of Identity Theft. Costs to purchase up to four (4) credit reports from any of the three major credit bureaus (Experian, Equifax, or TransUnion). The credit reports may be purchased only after the Identity Theft has occurred and for the purpose of correcting inaccuracies that occur as a result of Identity Theft.
TERMS OF USE
Subscription licenses for this Service are governed by the "Identity Theft Expense Reimbursement Certificate of Insurance" provided by Virginia Surety and associated policies.
EXCLUSIONS
Coverage does not apply to:
Any Identity Theft Expense not listed above.
Any act of theft, deceit, collusion, dishonesty, or criminal act by Customer or any person acting in concert with Customer, or by any authorized representative of Customer, whether acting alone or in collusion with Customer or others.
Damages or losses arising from the theft or unauthorized or illegal use of a business name, d/b/a/ or any other method of identifying a business activity.
Any lost wages due to sickness or emotional breakdown.
Damages or losses of any type for which the credit card company, bank, creditor, etc. is legally liable.
Identity Theft Expenses that were incurred or commenced from a known Identity Theft incident that occurred prior to the Coverage Period.
Damages or losses of any type resulting from fraudulent charges or withdrawal of cash from a debit or credit card or financial/bank/investment account.
Any incident involving a loss or potential loss not notified to the police within seventy-two (72) hours from the date Customer had knowledge of the loss.
Fees or costs associated with the use of any investigative agencies or private investigators.
Residents of the State of Florida or the State of Pennsylvania.
EZShield Vault Safety Deposit
EZShield Vault Safety Deposit
SM
HIGHLIGHTS
Digital organization and storage of important documents and information
Top level data security to prevent unauthorized access to stored files
24/7 Customer access to stored items
Limited access to stored items for trusted parties designated by Customer
DESCRIPTION OF SERVICE
Upon subscribing for
Vault Safety Deposit
("Service"), Customer shall be provided with exclusive online access to a secure storage location ("EZSafe") where, during the Term of the Service, Customer may store, organize and access stored electronic files ("Content") on a remote basis. Benefits of the Service include:
Organization and Storage of Digital Files
Organize and store in a secure remote location digital copies of important business records, legal and personal documents, medical records, music and video files and other items.
Manage information about Content for ease of search and retrieval
Easily stage incoming Content for proper categorization and storage
Top Level Data Security
Restrict access to important files to all but authorized parties
Files stored in a SAS 70 Type II-compliant data center
Password access set and managed by Customer
Content encrypted as it is uploaded to Customer's EZSafe
Customized Access to Content
Customer may access the Content from any computer or mobile device with a secure HTTP Internet protocol connection to the Internet
Customer may identify accountants, doctors, financial advisors, lawyers or other trusted parties (each named person, a "Delegate") for limited secure access to the Content
Customer controls which Content each Delegate may access
SERVICE LEVEL DEFINITIONS
Vault Safety Deposit:
1 GB of storage with access only for Customer.
Vault Safety Deposit Extensions (for each extension):
additional 6 GB of storage, AND
limited access for an additional 2 Delegates
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Terms and Conditions, Common Definitions and Privacy Policy, all of which are available at
www.ezshield.com
.
ADDITIONAL TERMS OF USE
Fees for the Service are available on the EZShield Website, which we may change from time to time. Regardless of whether or not Customer uses the Service, Customer will be charged an ongoing monthly fee for continued access to its Vault Safety Deposit. If access to Customer's Vault Safety Deposit is terminated for any reason, Customer will remain liable for fees accrued including the full monthly charges for the month during which the termination occurred.
Customers will be responsible for the acts of their Delegates regarding the use or misuse of Customer's Vault Safety Deposit.
Only Customer can appoint Delegates and Customer can never be denied permission to view or delete Content from his or her Vault Safety Deposit. Customer may grant to any or all Delegates access to all or some of the items stored in Customer's Vault Safety Deposit. Delegates shall not have access to any item stored in Customer's Vault Safety Deposit unless and until Customer (or another Delegate with Customer's permission to access such document) has granted to him/her the required permission to access the subject document. Delegates who have been granted access to a particular document stored in the Vault Safety Deposit will have the ability to move or print the document or delete such document from the Vault Safety Deposit. If Customer appoints a Delegate to Customer's Vault Safety Deposit, Customer is representing and warranting to EZShield that the Delegate will be acting on Customer's behalf and will be bound by the EULA and these Terms and Conditions. By subscribing for or using the Service, Customer represents that all of its Delegates are fully authorized to use the Service and Customer agrees to be responsible for all actions of all of its Delegates, and that it will follow any Delegate appointment procedures provided as part of the Service.
Customer may access his or her Vault Safety Deposit at the designated EZShield website ("Vault Safety Deposit Website") to store, review, retrieve or delete backup copies of Customer electronic records. To access its Vault Safety Deposit via the Vault Safety Deposit Website, Customer must create a user name and password by registering for the Service.
Customer is responsible for keeping its user name and password confidential and for ensuring that Customer have signed off from the Service when its session is complete to prevent unauthorized persons from using the Service. Except for the authorized use of the Service by its duly appointed Delegates, Customer agrees it will be the only user of its user name and password in connection with its Vault Safety Deposit.
If Customer believes his or her Vault Safety Deposit password may have been lost or stolen, or that someone has viewed, downloaded or deleted Content from its Vault Safety Deposit without its permission, or suspects any fraudulent activity regarding its Vault Safety Deposit has occurred, Customer shall immediately notify EZShield. EZShield encrypts all files Customer stores in its Vault Safety Deposit. We recommend that Customer change its password regularly in order to prevent unauthorized access to its Vault Safety Deposit.
Customer support for the Service will be available during EZShield's regular business hours.
OTHER LEGAL TERMS
Limitations:
The Service is available only to individuals residing in the United States or its territories who are at least 18 years of age who are using the Service for personal purposes.
CUSTOMER IS SOLELY RESPONSIBLE FOR THE CONTENT. EZSHIELD DOES NOT REVIEW THE CONTENT OR GUARANTEE IT WILL BE ABLE TO ACCESS THE CONTENT AND WILL ONLY DO SO IF LEGALLY COMPELLED TO DO SO.
Customer must fulfill all hardware and software requirements and also comply with any other security procedures and policies posted on the Vault Safety Deposit Website. Subject to the terms hereof, Customer will generally be able to access its Vault Safety Deposit through the Website seven days a week, 24 hours a day. At certain times, the Service may not be available due to system maintenance or circumstances beyond EZShield's control.
If Customer violates any of these terms, EZShield may suspend Customer's access to its Vault Safety Deposit.
If Customer's access to its Vault Safety Deposit should be suspended or terminated for any reason whatsoever, EZShield may permanently destroy the electronic records in Customer's Vault Safety Deposit thirty (30) days after the date access to Customer's Vault Safety Deposit is suspended or terminated, whichever occurs first. Any such deletion of the Content may be delayed or prevented by applicable law or legal process, and may also be delayed for a period of time because of our internal procedures.
Customer acknowledges that by storing the Content with EZShield, no fiduciary relationship is created between Customer and EZShield.
Customer acknowledges and agrees that once the Content is deleted from its Vault Safety Deposit, it will be lost to Customer and might not be retrievable by EZShield.
Customer will use the Service for lawful purposes, in compliance with all applicable laws (including, without limitation, copyright, trademark, obscenity and defamation laws). Customer agrees to defend and indemnify EZShield against any claim or action that arises from its unlawful or improper use of the Service.
LIMITATIONS
Customer must fulfill all hardware and software requirements and security procedures for the Service as stated on EZShield's official web site for the Service.
At certain times, the Service may not be available due to system maintenance or circumstances beyond EZShield's control.
Customer support for the Service will also be available during EZShield's regular business hours.
CUSTOMER IS SOLELY RESPONSIBLE FOR THE CONTENT. EZShield DOES NOT REVIEW CONTENT OR GUARANTEE IT WILL BE ABLE TO ACCESS THE CONTENT.
Customer may use the Service only for lawful purposes, in compliance with all applicable laws (including, without limitation, copyright, trademark, obscenity and defamation laws).
The Service is available only to individuals residing in the United States or its territories who are at least 18 years of age or older who are using the Service for personal purposes.
EZShield will attempt to access the Content if legally compelled to do so.
Customers will be responsible for the acts of their Delegates regarding the use or misuse of Customer's Vault Safety Deposit.
Other limitations regarding the Service are referenced in the Terms of Use documents noted above.
EZShield Emergency Card Services
EZShield Emergency Card Services
SM
HIGHLIGHTS
Card Restoration
Travel Assistance
DESCRIPTION OF SERVICE
Card Restoration
Upon request of Customer, Restoration Specialists will assist in closing credit or debit card accounts for cards reported lost or stolen by the Customer.
Travel Assistance
Restoration Specialists will provide travel assistance using funds from a pre-authorized credit or checking account of the Customer. This service is available only to Customers who have subscribed for EZShield Identity RestorationSM and provided the required documentation to EZShield.
TERMS OF USE
Subscription licenses for this Service are governed by EZShield's End User License Agreement, Privacy Policy and Terms and Conditions of Use, all of which are available at
www.ezshield.com
.
If, during the Term, any Registered Card becomes lost or stolen and Customer notifies EZShield of such loss or theft, EZShield will promptly: (i) give notice to the applicable Issuer of the Registered Card regarding such loss or theft (each such notice being hereinafter call an "Issuer Notification"), so that such Issuer can take appropriate action including, without limitation, canceling the applicable Registered Card; (ii) request that Issuer issue a new card (with a new account number) for Customer to be sent to the address Issuer has on file for Customer; and (iii) give notice to Customer regarding any communications between EZShield and Customer. For security purposes, Customer may be required to provide a password and answer additional identification questions to authenticate any request for EZShield to provide an Issuer Notification as noted in this paragraph. By subscribing for the Service, Customer shall be deemed to have granted to EZShield a limited power of attorney to do all things necessary to act on Customer's behalf regarding any lost or stolen Registered Card, including without limitation, providing Issuer Notifications and directing Issuers to cancel Registered Cards.
If: (i) during the Term, any Registered Card becomes lost or stolen; and (ii) Customer notifies EZShield for purpose of having such Registered Card cancelled through the EZShield's then-applicable notification procedures; and (iii) at such time the Customer is more than fifty (50) miles from its address registered for the Service at the time of such notification; and (iv) the Customer requires emergency funds because such Registered Card has been cancelled, EZShield shall, upon the request of Customer, transfer through Western Union a Cash Advance (hereinafter defined). As part of the registration process for the Service, Customer will identify a single credit card or debit card that is one of the Registered Cards ("Primary Card") to be used to obtain funds ("Cash Advance") to be transferred to Customer in accordance with the terms of this paragraph. After receiving an authorization on the Primary Card, EZShield will process a charge to the Primary Card with the charge explanation being "cash advance to customer." By subscribing for the Service, Customer shall be deemed to have authorized EZShield to process such debit in order to obtain funding for each Cash Advance made to Customer. Customer's obligation to repay the Cash Advance and related charges shall be subject to the then-applicable standard terms and conditions imposed by the Issuer of the Primary Card. If for any reason EZShield cannot receive a credit card or debit card authorization for the amount of any Cash Advance on the Primary Card, EZShield will have no obligation to make such Cash Advance to Customer. Customer agrees the Primary Card shall remain in a secured location, separate from the other Registered Cards. EZShield will, upon Customer's request, make travel arrangements for Customer and any members of Customer's immediate family traveling with him/her to return to Customer's residence at the address then registered with EZShield in connection with the Service ("Travel Arrangements"). The Travel Arrangements shall be funded exclusively through funds advanced as part of the Cash Advance and EZShield's ability and obligation to make such Travel Arrangements may be affected by Customer's Cash Advance limit under the Primary Card in effect when Customer requests the Travel Arrangements.
OTHER LEGAL TERMS
Limitations:
EZShield reserves the right to refuse or terminate the Service if: (i) Customer is more than thirty (30) days overdue in paying the applicable Service fee; or (ii) EZShield determines that Customer, an individual acting with or for Customer or a person owning a Registered Card with the Customer is committing fraud or other illegal acts, making untrue statements, or failing to fully co-operate with EZShield. The Service is available only to adult individuals resident in the United States and its territories and at least 18 years of age. EZShield's only obligations will be to promptly report: (i) the loss or theft to the Issuers after receiving proper notice thereof from Customer; and (ii) to Customer on any communications with Issuers. EZShield will not be liable for any failure on the part of any Issuer to act upon any such report from EZShield or to respond to EZShield after EZShield attempts to contact the Issuer. The Service does not affect the terms and conditions of the agreement between Customer and each Issuer with respect to the applicable Registered Card, which terms and conditions will continue to apply as between the Customer and each Issuer. Customer is responsible for the accuracy and completeness of all information provided to EZShield with respect to each Registered Card, and for advising EZShield of any changes in such information. EZShield will not be liable for any consequences resulting from the failure of any such information to be accurate, complete and current. Requests for Cash Advance must be made at the time Customer notifies EZShield that his/her Registered Cards have been lost or stolen for purposes of having the Registered Cards cancelled through Card Issuer Notification. EZShield will not be liable for the failure of an Issuer to respond to a request sent on behalf of EZShield following notification from the Customer, nor for any inaccurate or incorrect information supplied by the Customer during registration of the Registered Cards through the Service
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The EZShield Promise
EZShield understands the burden of identity theft. If you are enrolled in EZShield Identity Restoration, and have an Identity Theft Event, we will provide the following services for
FREE
:
1 YEAR FREE
EZShield Internet Monitoring; 1 year subscription
1 YEAR FREE
EZShield Emergency Card Services; 1 year subscription
3 MONTHS FREE
EZShield Safety Deposit; 3 month trial subscription