Expert Assistance or Fully-managed Restoration on Customer’s Behalf Reimbursement up to $25,000 and within 72 hours for qualified Reimbursable Items Protection Against Forged Signatures, Forged Checks and Altered Checks

If during the Term Customer suffers Subject Check Fraud involving any checks protected by the Service and Customer provides all documentation then required by EZShield, EZShield will do the following:

A Restoration Specialist will coordinate with the applicable bank to freeze or close the affected account. This can be done through assisted recovery services or fully-managed recovery.

• Assisted: the Restoration Specialist will directly advise Customer on the best procedures and documents to respond to the Subject Check Fraud.
• Fully-Managed: the Restoration Specialist will serve on behalf of Customer to freeze or close the affected bank account. For the Restoration Specialist to act as Customer’s agent, the Customer must:
  - file with the applicable local law enforcement authority a criminal complaint to report the theft associated with the Subject Check Fraud.
  - submit to EZShield the EZShield Subject Check Fraud case form, limited power of attorney form, proof of the criminal complaint filed with the applicable law enforcement authority and other documents as required by EZShield in its discretion (including copies of the original checks that were the subject of the fraud and a copy of the associated police report).

Payment to Customer for Reimbursable Items that Customer would likely later be reimbursed by its financial institution, up to a total reimbursement of $25,000 for all checks in any Order protected by the Service and within 72 hours of filing a criminal complaint and submitting to EZShield the EZShield Subject Check Fraud case form.

• EZShield will not charge Customer for nominal Reimbursable Items incurred by EZShield in providing the Service.
• If the facts alleged in Customer’s police report indicate that Customer has a valid request for reimbursement under the Uniform Commercial Code and Customer does not misrepresent such facts, EZShield shall not seek to re-collect such payments from Customer, even if EZShield fails to collect any such funds from Customer’s bank.
• If Customer is paid by EZShield for the Reimbursable Items and paid a second time for the Reimbursable Items by the applicable financial institution, Customer shall hold the second reimbursement as an agent for EZShield and deliver such funds to EZShield as directed by EZShield.

Subscription licenses for this Service are governed by EZShield’s End User License Agreement, Privacy Policy and Terms and Conditions.