The Evolution of EZShield
Where We Started
As the pioneer and patent holder of Check Fraud Protection, restoration is at the core of EZShield’s offerings.
With it’s rapid restoration process and world-class support, Check Fraud Protection saw immediate acceptance in the marketplace. In response, EZShield leveraged these restoration assets to create industry-leading identity theft solutions.
EZShield has helped 35 million customers since its inception.
EZShield Check Fraud Protection®
Launched in 2001, the EZShield Check Fraud Protection program was created by Custom Direct, a Maryland-based check printer, to deliver immediate restoration assistance to check fraud victims.
- Protection includes altered, endorsed or forged checks
- Advances funds up to $25,000 within 72 hours for qualified losses
- Expert protection tips and timely news through Live Fraud Feed or FightingIdentityCrimes.com
- Certified Resolution Specialists
- End2End DefenseSM 32-step recovery process
- 24/7 live support
- Check replacement
The program quickly gained praise, leading EZShield to become its own entity. Independently, EZShield partnered with members of the financial services industry to provide this sought-after program to their customers.
These partnerships have proven to be a win-win for all.
Customers enjoyed check fraud protection from their respective institutions and partners experienced increased customer loyalty, additional revenue streams and a boost to their bottom line.
While Check Fraud Protection offered superior restoration related to check fraud, customers sought protection against multiple forms of fraud. This led EZShield to offer ID Restoration to assist customers with fraud from the many credit and non-credit sources.
ID Restoration empowers individuals by reducing the damaging effects of theft, fraud, misuse and unintended exposure of personal and financial data.
In the event of fraud, victims have access to 24/7 live support to assist with the resolution and prevention of further identity crimes.
How We Grew
Secure + Restore:
Following a rise in identity crimes, customers wanted greater visibility of their identity protection. In turn, our partners turned to us in search of a secure, online component that would complement their existing services.
We listened — developing a proven technology platform backed by robust security controls and a secure online storage component to enrich both the partner and customer experience.
Secure Partner Platform
We built a secure platform with our partners in mind. Partners enjoy a completely configurable website with adjustable product catalogs and a tailored point-of-access for their customers.
One of our primary differentiators as an identity protection service provider is our unique partner focus. Your organization’s needs are always paramount. Our team works with you to create a secure, online experience that will act as an extension of your brand.
Online Identity Vault
We built our customer platform with security in mind. Customers wanted more control of their personal information and protection, so EZShield developed state-of-the-art encrypted online wallet and storage to secure life’s most important data and documents — the Online Identity Vault.
The Online Identity Vault provided provides the visibility of information customers yearned for, while adding value to our partners’ offerings, all in a secure online environment backed by EZShield’s robust security controls and stringent processes.
Where We Are
Secure + Monitor + Restore
EZShield has become adept at providing customers with a helping hand in times of crisis. While this one-on-one assistance proved invaluable, a challenge remained: could such events be avoided altogether?
ID Restoration Pro for Consumers and Small Businesses
EZShield enhanced our offerings to include monitoring of critical non-credit and credit information, convenient mobile access and educational tips, thus developing our groundbreaking base package — ID Restoration Pro.
Small Business owners can also benefit from improved protection from Business ID Restoration Pro.
Today Our Story Remains Strong
Keeping a close watch on the challenging landscape that we all deal with as consumers and listening to our partners’ needs, EZShield continues to develop protection solutions so valuable that we have received the industry’s highest praise.
Javelin Strategy & Research has named EZShield the Best Overall Identity Protection Services Leader since 2013. In addition to receiving top honors, EZShield placed first in both the prevention and resolution categories, and received second place in detection.
These awards highlight the unparalleled connection we share with our partners and the more than 35 million customers we’ve served.
Discover how easily you can enhance your organization’s customer experience and your bottom line with innovative value-add programs through EZShield Fraud Protection.