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Industry Insights

The Right Partner Helps You Ace Identity Protection

We are tested every day, on all fronts. Internal and external forces weigh on us — from time constraints to budgets. Our friends, our family and our customers test our loyalty, skills, limitations and much more. Then there are hackers putting information security to the test.

While you can’t stop the incessant testing. You can put a plan in place to deal with the ongoing challenges. And, on the identity theft front, we have a plan that can be customized to meet the identity protection needs of your customers.

As an identity protection services leader, we are proud to offer partners revenue-generating opportunities and, in turn, offer their consumers much-deserved peace of mind. In fact, we’re quite passionate about our services. Of course, we expect that you are just as passionate about yours. The beauty of working together with EZShield is being able to align those passions to deliver greater meaningful value to customers. So you can continue do what you do best and we’ll enhance what you do with our services to secure, monitor and restore customers’ identities.

Is shared passion enough of a reason to choose EZShield?

It’s a great reason, but there are many more. Let’s take a look at how to determine if such a partnership is right for your organization. That way, you can make the most informed decision for you and your customers.

The Basics
• Your customers’ data is everywhere.
• This information is personally and financially sensitive.
• Identity thieves seek this information out because it is so valuable.
• You have a responsibility to protect your systems and this vulnerable data.

The Next Step
• Analyze missed opportunities to enhance loyalty. Are you underserving fraud victims?
• Get to know the key criteria for choosing a service provider that fits your needs.

The Fit Test
Identity protection is not a one-size-fits-all proposition. Yet, there are some easy ways to see if a service measures up. This starts with only accepting a positive response to the following questions about a potential provider:
• Do they uphold data security regulations?
• Do they follow best practices on all levels of their business?
• Do they garner consumer trust?
• Do they live by their core values?

With EZShield, the answer to all of these questions is a definitive “yes.”

Data Security
EZShield focuses on securing data — from processing and storing it to disposing it. As such, we follow stringent compliance regulations and implement reputable risk management programs. We are a certified PCI DSS Level 1 service provider, ensuring the safe handling of credit card information. We also institute our Triple Layer DefenseSM encryption to secure date in transit, in-process and at rest. This focus additionally entails empowering consumers to have more control over their personal information and their finances.

Best practices
Our best practices are highlighted by our transparency, which touches every aspect of our business. We make it clear what our services do for partners and their customers, devoid of any false claims, and we communicate regularly to support continued understanding. To bring our services full circle, we offer dedicated care from certified Resolution Specialists to ensure customers do not get passed around. This level of support does not go unnoticed by customers nor by industry experts. We have been recognized by Javelin Strategy & Research as “Best Overall” Identity Protection Services Leader for two years running.

Consumer trust
We value the critical and sensitive nature of trust. This is something we work diligently to earn through our high ethical standards, for the services we provide and the way we deliver them. Customers help keep us in check with their honest feedback—some even reaching out to our CEO to express their appreciation via a personal letter. We consistently score 9.0 (or higher) out of 10 on our customer surveys, which we conduct following every customer interaction. Just recently we received the Better Business Bureau’s Torch Award for Marketplace Excellence for our trust, performance and integrity.

Core Values
EZShield’s daily operations exemplify our core values from the way our employees embrace them individually to the way they practice them as a team. We call it the EZShield Balance and it provides us with every principle we need to make the best decisions for everyone involved in and impacted by our business. This balance also lends to our genuine culture and a workplace that thrives on the satisfaction we deliver consumers by securing their identities.

How do we measure up to your needs? Do we align with your core values and dedication to serving customers’?

Continue to explore if a partnership with EZShield is right for you. Start your demo now to get a firsthand experience of our valuable identity protection offering.

About Laura Bruck

Laura, former VP of Marketing at EZShield, now a Sontiq brand, is a marketing professional with over 20 years of experience leading marketing and supporting sales to develop partner solutions, transition to new markets, and achieve significant revenue growth.

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